Privacy Policy
1. Privacy Notice (Global)
Who we are
Noitom Robotics Technology (Beijing) Co., Ltd. (“Noitom Robotics,” “we,” “us”) provides information about our robotics products and services. This Privacy Notice explains how we handle personal data on our public marketing website and related contact channels.
Scope
This notice covers personal data collected via:
- Our website and pages that link to this notice;
- Contact/lead forms and email sign‑ups; and
- Our marketing emails.
It does not cover: customer data processed in our products or services environments; job applications; supplier/partner portals; or offline events unless those collection points link to this notice.
Key points at a glance
- We use advertising and measurement cookies/pixels (with consent where required) to evaluate and improve campaigns on platforms including Google Ads, LinkedIn, and Meta (Facebook/Instagram).
- We collect typical website analytics and form-submitted information (e.g., name, email, company, role, interests) to respond to inquiries and improve site performance.
- We do not sell personal data. We may share limited data with service providers under contract to operate our website, run campaigns, or provide analytics.
- You can opt out of marketing at any time and manage cookies through our banner or your browser settings.
A. Personal data we collect
Data you provide to us
- Contact details: name, email address, phone number (if you provide it), company/role, and the content of your message.
- Marketing preferences: your choices regarding email marketing.
- Device and service logs: limited technical logs generated by our hosting provider necessary to operate the site (e.g., IP address, user agent, referrer, time stamps, pages requested).
- Cookies/SDKs & online identifiers: cookies, pixels, and SDKs from the platforms listed above may collect online identifiers and event data (e.g., page views, clicks, form interactions, ad conversions) for ad measurement and audience management. These load only after consent in the EU/UK; see our Cookie Policy for details.
Data we collect automatically
- Device and usage data (IP address, approximate location, browser type, device identifiers, referring/exit pages, pages viewed, time and date of visits).
- Cookie and pixel data used for analytics, site performance, and advertising measurement/retargeting (see Cookies & tracking).
Data from third parties
- Advertising and social platforms (e.g., Google, LinkedIn, Meta) and analytics providers may provide aggregated insights.
- Partners and resellers may share business contact details for joint opportunities.
B. How we use personal data (purposes)
- Respond to inquiries and provide requested information.
- Operate and secure the website (fraud/abuse prevention, debugging, availability).
- Advertising & measurement: assess ad performance, create or suppress audiences, and optimize campaigns on the platforms named above (consent where required).
- Send marketing emails when you opt in; you can unsubscribe at any time.
- Maintain suppression lists to respect opt‑outs.
- Comply with law and exercise legal claims.
C. Legal bases by region
- EU/EEA & UK (GDPR): (i) Legitimate interests for essential site operation and security; (ii) Consent for advertising/measurement cookies and for marketing emails; (iii) Contract where we agree to provide specific information you request; (iv) Legal obligation for compliance/requests.
- Japan (APPI): we specify purposes of use above; we obtain consent for marketing emails and for certain cross‑border transfers as described below.
- United States: we provide notice and honor state privacy rights, including opt‑out of sale/share for targeted advertising.
- Mainland China (PIPL): we offer and sell services to individuals and organizations in Mainland China, and our email infrastructure is located there. Where PIPL applies, we obtain the required consents (including separate consent for sensitive personal information where applicable), provide region‑specific disclosures, and implement appropriate safeguards.
D. Disclosures to service providers and partners
We share personal data with:
- Hosting and infrastructure providers (US) to operate the site and store form submissions;
- Email delivery provider (Mainland China) to send marketing emails you request or consent to receive;
- Advertising/measurement platforms (Google Ads, LinkedIn, Meta, X, Discord, WeChat, Baidu) and related tag/consent‑management providers to measure campaigns and manage audiences;
- Customer relationship management (CRM) tools (US) to manage leads and preferences;
- Professional advisors and authorities where required by law.
We require recipients to use data only under our instructions and to protect it appropriately.
E. International data transfers
- From the EU/EEA/UK: We transfer contact data to the US (hosting/CRM) and, if you subscribe, to Mainland China (email delivery). Advertising/measurement partners may process data in multiple countries. We rely on appropriate transfer mechanisms (e.g., Standard Contractual Clauses and supplementary measures). We perform transfer assessments and limit access.
- From Japan: Where APPI requires, we disclose information about foreign regimes and obtain consent or implement appropriate measures before transferring.
- From other regions: We use comparable safeguards as applicable.
F. Retention
We retain contact and marketing data for as long as necessary to respond and for up to 36 months after our last interaction, unless we need it longer for legal obligations. Email opt‑out records are retained to honor your choices.
G. Your privacy rights
We provide a unified process to exercise rights (see “How to exercise your rights”). Your rights depend on your location and may include access, correction, deletion, portability, and objection/opt‑out.
- EU/EEA & UK: access, rectification, erasure, restriction, portability, and objection (including to direct marketing). You may withdraw cookie/email consent at any time. You may complain to your supervisory authority.
- United States (state laws): access, correction, deletion, and appeal. We share limited data for targeted advertising; you can opt out via our Do Not Sell or Share link, Cookie Settings, or a recognized browser signal (e.g., GPC) where required.
- Japan: notification of purposes, disclosure, correction/addition/deletion, suspension of use or provision to third parties.
- Mainland China: where PIPL applies, rights to access/copy, correction, deletion, and withdrawal of consent.
H. Children
Our site is not directed to children. We do not knowingly collect personal data from children under 13 (or under 16 in the EU/UK). If you believe a child provided data, contact us to delete it.
I. Security
We maintain administrative, technical, and physical safeguards appropriate to the risk, including access controls, encryption in transit, and vendor due diligence. No method of transmission or storage is fully secure.
J. How to exercise your rights & contact us
Use our Privacy Request Form (see Section 7) or contact us at legal@noitomrobotics.com.. Postal address: 4th Floor, ZGC Science Fiction Industry Innovation Center, Shijingshan District, Beijing, China. EU/EEA representative: Not currently appointed. UK representative: Not currently appointed. Data Protection Officer: Lixi Ma (lxma@noitomrobotics.com).
K. Changes to this notice
We will update this page when our practices change. Last updated: August 8, 2025.
2) Cookie Policy
Summary
We use: (a) strictly necessary cookies to operate and secure the site, and (b) advertising & measurement cookies/pixels to evaluate and improve campaigns on platforms including Google Ads, LinkedIn, Meta (Facebook/Instagram), X, Discord, WeChat, and Baidu.
Consent & control
- EU/UK: Non‑essential cookies (advertising/measurement) load only after your consent. Our banner provides Accept / Reject / Manage with equal prominence. You can withdraw consent anytime via Cookie Settings.
- United States: Where state law treats ad/measurement cookies as a sale/share for targeted advertising, you may opt out via Do Not Sell or Share and Cookie Settings. We honor recognized browser signals such as Global Privacy Control (GPC) and other state‑recognized mechanisms.
- Elsewhere: We apply comparable transparency and controls.
What we use and why (examples; your exact inventory may vary)
- Strictly necessary (first‑party): session identifier; CSRF token; load balancer routing; security/CDN (e.g., WAF/DDoS).
- Advertising & measurement: platform pixels/SDKs to record page views, clicks, and conversions; build or suppress audiences; and attribute campaign performance.
Third‑party platforms
Google Ads • LinkedIn Insight • Meta Pixel (Facebook/Instagram) • X Pixel • Discord integrations • WeChat JS SDK • Baidu ads/analytics. These providers may set their own cookies and receive data according to their privacy policies. See their sites for more info and additional opt‑outs.
Managing cookies
Use Cookie Settings (footer link) to change your choices at any time, or adjust your browser settings. If you clear cookies, you’ll need to reapply preferences.
Contact
Questions about cookies? Email legal@noitomrobotics.com.
3) Website Terms of Use
Acceptance
By accessing the site, you agree to these Terms. If you do not agree, do not use the site.
Content and IP
The site and its contents are owned by Noitom Robotics Technology (Beijing) Co., Ltd. or its licensors and are protected by IP laws. You may not copy, modify, or distribute content without permission. Trademarks and logos are the property of their respective owners.
Permitted use
You may use the site for lawful, informational purposes. You agree not to: (i) reverse engineer or scrape the site; (ii) interfere with security or access controls; (iii) upload malicious code; or (iv) misrepresent your affiliation.
User submissions
If you submit information via forms, you represent that it is accurate and that you have the right to provide it. Do not submit confidential information. We may use feedback to improve our services without compensation to you.
Third‑party links
We are not responsible for third‑party sites or resources linked from our site.
Disclaimer
The site is provided “as is” without warranties of any kind. To the fullest extent permitted by law, we disclaim all warranties and liability arising from your use of the site.
Indemnity
You agree to indemnify and hold Noitom Robotics Technology (Beijing) Co., Ltd. harmless from claims arising from your misuse of the site or violation of these Terms.
Governing law & venue
These Terms and any dispute arising out of or relating to them are governed by the laws of the People’s Republic of China, without regard to conflict‑of‑laws rules. Exclusive jurisdiction and venue lie with the courts located in Beijing, PRC.
Changes
We may modify these Terms at any time by posting an updated version with a new “Last updated” date.
Contact
Questions about these Terms? Email legal@noitomrobotics.com..
Last updated: August 8, 2025.
4) Accessibility Statement
Noitom Robotics Technology (Beijing) Co., Ltd. is committed to providing a website accessible to the widest possible audience, regardless of technology or ability. We aim to conform to WCAG 2.2 Level AA.
What we’re doing
- Designing with semantic HTML and landmarks;
- Maintaining color contrast and visible focus indicators;
- Enabling full keyboard navigation;
- Providing text alternatives for non‑text content;
- Captioning or transcribing time‑based media;
- Regular testing with automated and manual tools.
Feedback and assistance
Noitom Robotics Technology (Beijing) Co., Ltd. is committed to providing a website accessible to the widest possible audience, regardless of technology or ability. We aim to conform to WCAG 2.2 Level AA.
Compatibility
This site is designed to work with current versions of major desktop and mobile browsers. Assistive technology support may vary.
Ongoing efforts
We review accessibility on an ongoing basis and welcome your feedback.
Date: August 8, 2025.
5) Email Marketing Terms
Program
Program name: NOITOM ROBOTICS Email Updates By subscribing, you agree to receive marketing emails from Noitom Robotics Technology (Beijing) Co., Ltd. at the email address you provide.
Consent
By entering your email and clicking Subscribe, you consent to receive marketing emails. You may unsubscribe at any time via the link in our emails.
Frequency & content
Message frequency varies. Emails may include product news, event invites, and company updates.
Your responsibilities
Keep your contact details up to date. Do not misuse the program.
Privacy
See our Privacy Notice (Section 1) for how we process your data, including cross‑border transfers (US hosting; Mainland China email infrastructure).
Contact
Questions? legal@noitomrobotics.com.
Effective date: August 8, 2025.
6) China‑Specific Disclosure (Transparency)
Our marketing email infrastructure is hosted in Mainland China. If you subscribe or communicate with us, your contact details (e.g., email address and message metadata) may be processed on servers located in China solely to send emails. We implement contractual and technical safeguards, and we offer and sell our services in Mainland China. If PIPL applies to your interaction, you may exercise applicable rights by contacting legal@noitomrobotics.com..